Privacy Policy

The Picnic Collective LLC & The Picnic Shoppe LLC
Last Updated: March 12, 2026

Who We Are

The Picnic Collective LLC and The Picnic Shoppe LLC ("The Picnic Cafe," "we," "us," or "our") operate event rental, catering, and cafe services at 174 Avenida Del Mar, San Clemente, CA 92672. This privacy policy explains how we collect, use, and protect your personal information.

Information We Collect

Information you provide directly:

  • Name, email address, and phone number when you make a booking, place an order, or contact us
  • Payment information processed through our secure POS system (Clover)
  • Event details when you book catering or rental services through HoneyBook

Information collected automatically:

  • Website usage data (pages visited, time on site) via Squarespace analytics
  • Cookies used for website functionality and analytics

How We Use Your Information

We use your information to:

  • Process orders, bookings, and payments
  • Send order confirmations, appointment reminders, and respond to inquiries
  • Manage our loyalty rewards program (Clover Rewards)
  • Improve our services and customer experience
  • Comply with legal obligations

Text Messaging (SMS)

If you opt in to receive text messages from us by texting our business number (949) 782-7468, providing your phone number in person at our cafe, or through our website, we may send you:

  • Order confirmations and updates
  • Appointment and booking reminders
  • Responses to your inquiries about menu, hours, and services

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for assistance. For support, visit thepicniccollective.com or call (949) 782-7468.

We do not sell, rent, or share your phone number or text messaging data with third parties for marketing purposes.

How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Payment processors (Clover) to process transactions
  • Booking platforms (HoneyBook, Booqable) to manage reservations
  • Service providers who help us operate our business, under confidentiality agreements
  • Legal authorities when required by law

Data Security

We use industry-standard security measures to protect your personal information, including secure payment processing through PCI-compliant systems.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications at any time

California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights including the right to know what personal information we collect and the right to request its deletion. Contact us to exercise these rights.

Children's Privacy

We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

The Picnic Collective / The Picnic Cafe
174 Avenida Del Mar, Suite B
San Clemente, CA 92672
Email: information@thepicniccollective.com
Phone: (949) 782-7468
Website: thepicniccollective.com