A: Like any great restaurant, we do get fully booked especially on weekends, so the more notice you can give the better! Click here to inquire
Q: WHAT ARE THE FOOD OPTIONS?
A: All of our picnics come with a complimentary boxed croissant and a surprise dessert! If you’d like to add grazing board, sandwich, or other beverage/catering to your picnic, we have an upgrade option to add the meal.
Q: WHAT DOES MY PICNIC INCLUDE?
Q: DOES THE PICNIC COLLECTIVE STAY DURING OUR PICNIC?
A: No, we leave after you're settled and return once your picnic reservation ends. If you need us during your picnic, you can call or text your Picnic Collective concierge (whose number is provided in your confirmation email) and they can be on site within minutes.
Q: CAN WE LEAVE WHENEVER WE WANT?
A: If you would like to leave earlier than the arranged time, please provide us a 30 min notice via phone call or text. You are responsible for the picnic items until we are able to return and pack up.
Q: HOW DO I SELECT A LOCATION?
A: If you have a location in mind, please send that over with your inquiry. We will do our best to accommodate your location request, however it might have an extra fee when dealing with rough terrain: sand, trails, steep slopes, etc. We may not be able to get our equipment to the requested area. We ask that locations are 50 yards from vehicle access. Unless location scouting services are purchased for your event, you will be responsible for the location selection.
Q: SHOULD I INCLUDE MY SMALL CHILDREN INTO THE GUEST COUNT WHEN BOOKING?
A: It depends on how you think the kids will be comfortable: if you’d like us to include seating and food for them, then include the kids in the guest count. If you have questions, you can alwaysemail us and we’re happy to talk it out.
Q: DO I NEED A PERMIT?
A: That depends on the location, number of people and a couple of other factors. If you have a special spot in mind, we may be able to give you some guidance if we have done it before but please ask.
Q: WHAT'S YOUR CANCELLATION POLICY?
A: We don't offer any refunds but we can change your reservation time if we have availability with 72 hour notice. After that, there is a 20% rescheduling fee to move your reservation.
Q: WHAT HAPPENS IF THERE IS BAD WEATHER?
A: While bad weather in Southern California is rare it does happen. We have had to move locations or change dates due to weather. If that looks like it may affect your reservation, we will contact you in advance of your picnic to discuss your options. There is no cancellation charge for rescheduling your picnic due to bad weather. See our TERMS & CONDITIONSfor more rescheduling information.
